Terms and Conditions

Effective Date: August 15, 2025 — Please read these Terms carefully. By accessing the Website or purchasing our Services, you agree to be bound by them.

Welcome to www.getmanos.com (the "Website") operated by ManOS Group Pty Ltd, an Australian company (also referred to herein as "we", "our", and "us"). This page states the Terms and Conditions (the "Terms") under which you may use this Website and our Services, including coaching, workshops, and digital products (collectively, the "Services"). By accessing the Website or purchasing our Services, you agree that you have read and understand these Terms and agree to abide by them. We may revise these Terms at any time by updating this posting and the Website without notice to you, and you agree to be bound by such changes.

Section 1. Use of Material

The contents of the Website, such as text, graphics, images and other material ("Material") are protected by copyright and trademark law. We authorize you to view the Material available on the Website solely for your personal, noncommercial use.

Unauthorized use of the Material may violate copyright, trademark, and other laws. You may not sell, modify, copy, reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for public or commercial purposes without our prior written consent.

Special rules may apply to third-party software, content, or tools made available on the Website. You agree to follow any applicable third-party terms.

We may modify or discontinue the Website (or any part thereof) at any time. You agree we shall not be liable for any modification, suspension, or discontinuance.

If you violate these Terms, your permission to use the Material terminates immediately and you must destroy any copies you have made.

Section 2. Creating an Account

You may create an account on this Website (an "Account"). Choose a unique username and password and keep them confidential. You are responsible for all activities under your Account and for keeping your information accurate and current. We may cancel your Account at any time at our discretion.

By creating an Account or sending emails to us, you consent to receive communications electronically. You agree that all agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Section 3. Services and Eligibility

Our Services include coaching, workshops, and digital educational products. Access may be online or in person, as described at the time of purchase. We may update, modify, or discontinue Services at any time.

Services are intended for individuals 18 years or older. If under 18, use is permitted only with parental/guardian consent, and responsibility lies with the parent/guardian.

Section 4. Payments

All payments are processed securely through third-party providers (e.g., Stripe). You agree to provide accurate billing details and authorize us to charge for Services purchased. You are responsible for any applicable taxes.

Section 5. Refunds and Cancellations

If a booking is cancelled 7 or more days before the start date, a full refund applies. Cancellations made within 7 days of the start date receive a 50% refund. No refunds are available once Services have commenced or digital materials have been accessed.

For one-to-one coaching, sessions may be rescheduled with 48 hours’ notice. Missed sessions without notice are non-refundable.

If you believe a charge was made in error, contact us at support@getmanos.com and we will work to resolve the matter promptly.

Section 6. Disclaimers

We are not healthcare, medical, or psychological professionals. Our Services are for educational and personal development purposes only and are not a substitute for medical, therapeutic, or psychological treatment.

We do not guarantee improvements in performance, income, health, or any specific outcomes. Your results depend on factors outside our control, including motivation, health, and compliance with recommendations.

The Website and Materials are provided "as is" without warranties of any kind. Use is at your own risk.

Section 7. Intellectual Property

All content, frameworks, programs, and materials (including the "ManOS" brand) are the property of ManOS Group Pty Ltd and protected by copyright, trademark, and other laws.

You may not reproduce, redistribute, or use them commercially without our prior written consent. Trademarks including "ManOS" and "getmanos" are protected and may not be used without authorization.

Section 8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Services or Website. Our total liability shall not exceed the amount you paid for the relevant Service.

Section 9. Indemnity

You agree to defend, indemnify, and hold harmless us and our employees and agents from any claims, actions, or demands (including reasonable legal and accounting fees) arising from your use of the Services, Website, or breach of these Terms.

Section 10. Governing Law

These Terms are governed by the laws of Australia (Victoria). Any disputes will be resolved in the courts of Victoria, Australia.